Terms of Use
The Hey Health Tech Membership Community
Please read the Terms of Use for the community carefully and in their entirety before purchasing and using The Hey Health Tech Membership Community (hereinafter referred to as the “community”). The community and its content are owned by Lauren Natalie Curtis LLC.
1. Definitions:
“Company”, “We”, “I”, “Our”, or “Us” means Lauren Natalie Curtis LLC.
“Participation”, “Participating”, “Using”, or “Use” means reading, implementing, trying, or otherwise engaging in the membership community.
“You” or “Your” means the purchaser and person using the community.
2. Consent:
By using the community, you implicitly and voluntarily agree to act in accordance with, agree to, and abide by, these Terms of Use.
3. DISCLAIMER:
This community and related programming is for informational and educational purposes only. The information and education provided in this community is not intended or implied to supplement or replace the professional advice of an attorney, accountant, healthcare professional and/or financial advisor. You should consult with a professional in those areas (financial, legal, accounting, etc.) in person with someone where you live or work to discuss issues or questions pertaining to your particular legal, financial, or business situation.
Although we do our best to make sure all of the community’s content is up to date and/or accurate, we do not make any representation that all the information is accurate or free of errors at all times. We do not assume any responsibility for the accuracy of the program’s information or its safety or efficacy as it applies to you.
4. Assumption of the Risk
You should use your best judgment in using the information provided in the community, which is done at your own risk. It is your responsibility to discern the risk of using the community or its content. You assume responsibility for your actions, choices, or lack thereof, related to the program.
5. Intellectual Property Ownership:
The membership and its content including, but not limited to templates, resources, all workbooks, worksheets, checklists, and guides are intellectual property owned by Lauren Natalie Curtis LLC. Any violations of this term, and all terms contained herein, will be legally pursued to the fullest extent permitted by law.
6. No Sharing:
You cannot distribute, copy, forward, and/or share the program or its content with anyone else. Any violations of these Terms of Use will be legally pursued to the fullest extent permitted by law.
You may not share your password or login information with anyone. If you share your password or login with anyone who did not purchase the Community, you will be removed from the Community immediately and no refund will be issued.
7. No Claims Made Regarding Results:
Any and all current or past-client testimonials, statements, or examples used by us are simply that: examples. They are not guarantees that you will also experience or receive the same results. Each person and his/her circumstances are unique and nothing shall be interpreted as a guarantee that you will experience the same results as another client of ours.
We don’t make any assurances as to any particular financial-based outcome based on the use of or participation in the program. We are not responsible for the success or failure of your business, business decisions, income, sales, or any other result of any kind that you may have as a result of your participation in the community.
8. DISCLAIMER - No Warranties, Guarantees, or Representations Are Being Made:
We do not offer any representations, guarantees, or warranties, of any variety, regarding the community in any way including, but not limited to, your future income, sales, potential, profitability, or losses derived as a result of your use of the program. The community is offered “AS IS” and without representations, guarantees, or warranties of any kind, including but not limited to, implied warranties of merchantability and fitness for a particular purpose, neither express nor implied, to the extent permitted by law. We are not liable for damages of any kind related to your use of the community.
9. Your Release of Us, Indemnification, Hold Harmless:
To the fullest extent permitted by law, Lauren Natalie Curtis LLC expressly disclaims liability for any direct, indirect, and/or consequential damages suffered by you related to your purchase or use of, or participation in, the community, its materials, our website, or any other information obtained by you from us. By enrolling in the community, you hereby agree to this limitation of liability and release Lauren Natalie Curtis LLC from any and all claims.
By participating in and/or purchasing the community, you agree to release, forgive, forever discharge, defend, indemnify, and hold harmless Lauren Natalie Curtis LLC, our subsidiaries, employees, agents, contractors, subcontractors, shareholders, directors, officers, coaches, assignees, licensees, and affiliates from any and all claims, suits, actions, charges, demands, liabilities, damages, judgments, and/or costs, related to, or arising out of, your purchase of or participation in the community and/or your breach of any obligation, warranty, covenant, or representation set forth in these Terms of Use.
By enrolling in the community, you agree to release us from any and all claims and further agree to at all times defend, indemnify, and hold harmless Lauren Natalie Curtis LLC as stated in this section herein.
10. Our Refund Policy:
We will do everything within our ability (and within reason) to ensure your satisfaction. Due to the downloadable and shareable nature of the community and its programming, refunds will not be issued for the program once it is purchased. If you have any questions or concerns, or if there is anything we can do to make your experience a more pleasant one, please email [email protected]
11. ARBITRATION CLAUSE:
If you have any complaints or should any issue arise in the use of the community, please contact us directly first by emailing [email protected]
However, if we are unable to amicably resolve your dispute in that manner, you agree that you and Lauren Natalie Curtis LLC shall submit your dispute to binding arbitration with the American Arbitration Association, before an arbitrator that is mutually agreed upon, in accordance with the American Arbitration Association’s (“AAA”) rules.
By agreeing to this term, you hereby agree and understand that you’re waiving your right to a jury trial in court, which would otherwise be available to you if not for this Arbitration Clause. Should any arbitration hearing need to be held, it shall be held within 50 miles of North Andover, MA.
If the arbitrator issues an award and a judgment is made, the judgment will be binding and will be entered in court in the State of Massachusetts. The only award that can be issued to you is a refund of any payment made to Lauren Natalie Curtis LLC for the applicable community membership. You are not permitted to seek additional damages, including consequential or punitive damages.
12. Limitation of Liability:
Lauren Natalie Curtis LLC is not responsible or liable in any way for any and all damages you receive directly or indirectly from your participation in the community. We do not assume liability for damages, injuries, harm, death, misuse of (or failure to properly use) the community or its content, due to any act, or failure to act, by you. IN NO EVENT SHALL WE BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES.
13. PAYMENT, PURCHASE, AND PAYMENT PLAN TERMS
General Payment Terms:
When you pay for the community by credit card, you authorize and give permission to Lauren Natalie Curtis LLC to charge your credit or debit card for the amount owed for payment of the community. When you purchase the program, your information (i.e. credit card and contact info) may be collected by the third-party merchant ie. Kajabi, PayPal or Stripe (depending on the payment method you choose at checkout), who may have privacy policies or security practices that are different than ours. Lauren Natalie Curtis LLC is not responsible for the merchant’s independent policies or practices.
- Payment Plan Terms / Failed Payment Procedures:
Should you choose to purchase the community via our annual plan at checkout (hereinafter the “Annual Plan”), you are hereby consenting to your credit card being automatically charged every 1 year.
If you choose the Payment Plan to purchase the Program, you hereby authorize and give permission to Lauren Natalie Curtis LLC to automatically charge your credit card, debit card, or PayPal account, as payment for the Community, for which you will receive an electronic receipt, at the time and interval in which payment is due without any additional authorization from you.
We will not contact you to seek any additional authorization, approval, or permission before charging your card for each installment of the Subscription.
By choosing the Payment Plan, you agree and understand that ALL monthly payments are owed in full. There are no exceptions. No refund requests or stop payments will be granted or accepted.
- Failed Payment Plan Payments / Re-charge procedures:
By signing up for the payment plan, your card will automatically be re-charged [#]-days apart for your remaining payments. Please plan accordingly.
If your subscription payment fails on the 1st attempt:
In the event that your subscription payment is not successfully made on your due date, your credit card will automatically be re-charged after a [#]-day grace period to make your payment for the Community.
If your card was accidentally not updated or available to be processed at the time we attempted the initial charge, you’ll have that [#]-day grace period to update your card information without any penalty or losing access to the Community.
After 2nd failed payment:
Your access to the Community will be temporarily suspended and you will not be able to access the Community at all until you successfully complete your payment. We will attempt to re-charge your credit card in [#]-days.
After 3rd failed payment:
Your access will still be suspended, pending your successful completion of your owed late payment. In [#]-days, we’ll attempt to charge your card.
4th and final attempt to make payment:
The 4th attempt is the final attempt to collect your payment. If the 4th payment fails, your access will be permanently removed from the Community and no refund will be given.
To regain access, you must re-enroll and re-establish an active paid membership, at the then-current membership rate and conditions.
Term + Cancellation/Termination:
The Agreement will continue year to year or month to month depending on the purchase option selected until the Client cancels the Agreement in accordance with this section. The Client can cancel the subscription by cancelling within the Client portal or emailing [email protected]
To cancel for the following year, the Client must [what they must do, ie. cancel by the 25th of the month to not be charged for the following month].
To cancel for the following month, the Client must [what they must do, ie. cancel by the 25th of the month to not be charged for the following month]. Late cancellation requests will not be honored or accepted.
14. Severability
The provisions of these Terms of Use shall be deemed severable, and the invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision hereof. If any Section, subsection, sentence, or clause of these Terms of Use shall be adjudged illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no effect on the Terms of Use as a whole or on any Section, subsection, sentence, or clause hereof not expressly so adjudged.
15. Entire Agreement
These Terms of Use contain the entire agreement between you and the Company. There are no other promises or conditions in any other agreement (oral or written) between you and the Company.
16. Choice of Law + Venue
These Terms of Use shall be governed by the laws of the state of Massachusetts. Any action brought by any party arising out of or from these Terms shall be brought within the Massachusetts, County of Essex.
By purchasing and/or participating in the community, you implicitly signify your agreement to all of the terms in these Terms of Use.
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If you have any questions about the Terms of Use, please contact [email protected].
Thank you.
Updated: July 2025